There is a crucial lesson that Lisa, an experienced emergency room nurse, leader, scholar, and professor of nursing, emphasizes to all of her students: “Before you do anything else, check: Does the patient have an airway?…
There are volumes of research that have attempted to distinguish between leaders, managers, and supervisors: Leaders focus on the big picture, managers focus on details, and supervisors focus on carrying out the details. Leaders inspire, managers…
How much of my management time should I spend on each member of my team? It’s a question many managers have asked themselves at some point. Should they spend more time with the low performers? The…
The world of work has been becoming more complex and uncertain since we began studying it in 1993. But now, of course, that complexity and uncertainty has been magnified by new and unexpected challenges. A lot…
Remote work is not going away. The hybrid workforce is here to stay. Some people are choosing to work from home indefinitely. Many are working some combination of from-home and in-office. “Remote management” is now a…
Employers everywhere find themselves scrambling to adjust to the talent shortages. Some are realizing the best solution to filling open positions is to tap the incredible amount of hidden talent already working for them. When we…
The talent wars are defined by talent shortages and high rates of voluntary turnover, reflecting a confluence of factors exacerbated by the Covid-19 pandemic. Employers must be wary of the impending wave of employee turnover they…
Helpers want to build reputations for being helpful. They want to prove their value at work by showing their willingness to jump in and get things done—no matter what. But the problem is, these people wind…
The ultimate manifestation of go-to-ism in the workplace is finding and fostering a network of go-to people. Whenever you find go-to people, you want to approach those relationships with a service mindset. What can you bring…
There are plenty of good reasons to want better relationships with your colleagues at work. Pleasant interactions with coworkers generally make your workdays more enjoyable. Trust and respect among team members opens everyone up to contribute…
