The fact is that despite the collaboration revolution, with its flatter organizations and self-managed project teams, there is always somebody in charge who is making decisions. Choices are considered up and down the chain of command.…
The world of work has been becoming more complex and uncertain since we began studying it in 1993. But now, of course, that complexity and uncertainty has been magnified by new and unexpected challenges. A lot…
If you’re wondering whether interruptions from colleagues have disappeared during the COVID-19 pandemic, rest assured, they have not. Ask just about anyone—those side conversations are still happening, whether you’re working remotely or onsite. Whether it’s a…
Leaders in organizations of every shape and size can probably list a number of ways their businesses could improve. Employees do their jobs the wrong way. There is too much firefighting and not enough work getting…
