Learn the Proven Best Practices for Saying "Yes" and "No" at Work Everyone at work is collaborating with lots more people than ever before. New tasks, projects, responsibilities, and opportunities come at us every single day.…
Employers eager to attract the best young employees are too often delivering the wrong messages to the wrong people at the wrong times. Because young talent is perpetually in greater demand than supply, employers desperate to…
If ever there was a generation-defining ‘accident of history’, the Covid-19 pandemic is it. Compared to other recent accidents of history—the 2008 recession, 9/11, ongoing war—Covid-19 has directly impacted far more people, of all ages, on…
Our research shows that when things are going wrong in a management relationship, almost always, the common denominator is unstructured, low substance, hit-or-miss communication. With the added complications of managing some combination of remote, hybrid, and…
After huge recent fluctuations in the job market—record low unemployment in the months before the Covid-19 pandemic, record job losses during, and record re-hiring in the aftermath—employers are facing more severe talent shortages than any time…
When it comes to teaching personal responsibility, the key is shifting someone’s focus to the factors that are within their own control. Most often, when an employee struggles with personal responsibility, it is because they are…
A lot of managers ask me, “What about the employee who does just enough work and does it just well enough and nothing else? How do you motivate that person to go the extra mile?” The…
Building a strong culture, one that attracts and retains the best talent, is a huge undertaking for any organization. Undoubtedly the most difficult part is aligning the entire company on whatever values—old or new—constitute the core…
Managers today are under a lot of pressure. The bar keeps being raised. They are responsible for more and more employees. More of the people they manage are working in areas of expertise that the manager…
Flexibility is the key word in the Talent Wars today: flexible scheduling, flexible location, flexible pay, and even flexible employment itself. The benefits of such flexibility are probably obvious. By allowing employees to set their own…
