There are volumes of research that have attempted to distinguish between leaders, managers, and supervisors: Leaders focus on the big picture, managers focus on details, and supervisors focus on carrying out the details. Leaders inspire, managers…
The most powerful approach to coaching is one that focuses urgently on day-to-day, high-quality results. As basketball great Michael Jordan said, “I approach everything step by step using short-term goals. When I meet one goal, I…
If ever there was a generation-defining ‘accident of history’, the Covid-19 pandemic is it. Compared to other recent accidents of history—the 2008 recession, 9/11, ongoing war—Covid-19 has directly impacted far more people, of all ages, on…
With all the economic fluctuations in this era of uncertainty, one business truth is not going to change: Talent is the number one asset of every organization in every industry. In good times and bad…
These are some of the things that today’s young people are telling us in interviews: “They act like their power is unquestionable, but anyone can be cancelled overnight.” “My boss doesn’t fully trust me to work…
Our research shows that when things are going wrong in a management relationship, almost always, the common denominator is unstructured, low substance, hit-or-miss communication. With the added complications of managing some combination of remote, hybrid, and…
If you’re trying to be a better manager, it’s likely you’re one of the nearly 90% of leaders who are undermanaging. That’s not a judgment, that’s just math. Undermanagement is not a sign of laziness, apathy,…
If you want to stop turnover and prevent people from quitting, as an employer, you must fight overcommitment syndrome within your ranks. This is the toxic cycle: When an organization is understaffed, the extra work inevitably…
Smart employers who want to take control of the resignation wave are dialing into their employer value proposition. What do you have to offer employees in exchange for the great work they do? Are great bosses…
Employers everywhere find themselves scrambling to adjust to the talent shortages. Some are realizing the best solution to filling open positions is to tap the incredible amount of hidden talent already working for them. When we…
