Despite how unique your management challenges may seem, the common denominator is likely unstructured, low-substance, hit-or-miss communication. When things are going wrong in a management relationship, that is usually at least part of the cause. What…
If you want to improve your hiring, retention, and talent development efforts, you’ve got to think about fit. The number one cause of success or failure in a new hire or promotion is NOT skills, not…
Employers everywhere find themselves scrambling to adjust to the talent shortages. Some are realizing the best solution to filling open positions is to tap the incredible amount of hidden talent already working for them. When we…
When we go in to help organizations make the most of their available talent, one of the first things we do is identify the right people for development opportunities. These are people at the second, third,…
The talent wars are defined by talent shortages and high rates of voluntary turnover, reflecting a confluence of factors exacerbated by the Covid-19 pandemic. Employers must be wary of the impending wave of employee turnover they…
Attitude may be intangible, but it really matters. You cannot always control your feelings (nor should you necessarily try to). But feelings are on the inside. Attitude is what you show everyone else on the outside—and…
When it comes to managing attitude or personalities at work, the advice I always give is not to let it be a personal matter. Rather, make it all about the work and your working relationship. But…
With any new generational shift, there is always the hope that the new young upstarts will eventually wise up, settle down and, basically, conform. Anxieties arise as new generations come along with new attitudes and expectations.…
A lot of managers ask me, “What about the employee who does just enough work and does it just well enough and nothing else? How do you motivate that person to go the extra mile?” The…