As a CEO, you need to rethink your strategies. Put your people at the heart of your business transformation and drive the success of your organization by focusing on what matters most – your team and your business. Learn how.
There is a crucial lesson that Lisa, an experienced emergency room nurse, leader, scholar, and professor of nursing, emphasizes to all of her students:…
Working Things Out at Your Own Level Doesn’t Always Work
The fact is that despite the collaboration revolution, with its flatter organizations and self-managed project teams, there is always somebody in charge who is…
The biggest takeaway from our research is this: The vast majority of managers do not provide feedback often enough. For the most part, micromanagement…
There are volumes of research that have attempted to distinguish between leaders, managers, and supervisors: Leaders focus on the big picture, managers focus on…
Is Your Workplace Feedback Thoughtful, Balanced, and True?
Every time a manager provides feedback, their credibility is on the line. Giving feedback that is generally inaccurate—off-base, unfair, unbalanced, or factually wrong—is a…
Performance Improves When Managers Focus on Short-Term Results
The most powerful approach to coaching is one that focuses urgently on day-to-day, high-quality results. As basketball great Michael Jordan said, “I approach everything…
