There are volumes of research that have attempted to distinguish between leaders, managers, and supervisors: Leaders focus on the big picture, managers focus on details, and supervisors focus on carrying out the details. Leaders inspire, managers…
Our research shows that when things are going wrong in a management relationship, almost always, the common denominator is unstructured, low substance, hit-or-miss communication. With the added complications of managing some combination of remote, hybrid, and…
New hires almost always walk in the door with a spark of excitement. The question is: do you pour water on that spark, or gasoline? If you want to ignite the spark, focus on them from…
When it comes to managing attitude or personalities at work, the advice I always give is not to let it be a personal matter. Rather, make it all about the work and your working relationship. But…
Building a strong culture, one that attracts and retains the best talent, is a huge undertaking for any organization. Undoubtedly the most difficult part is aligning the entire company on whatever values—old or new—constitute the core…
Congratulations! That great new person has been hired to your team – and they are eager to start adding a ton of value. As a highly-engaged leader, you understand how to create an upward spiral of…
It’s difficult enough being the new manager. But it’s twice as hard when everybody is new to you and to each other. You haven’t met each other yet. You may not have had any say in…
