If performance management is all about driving continuous improvement in productivity and quality—and helping employees strike a balance toggling back and forth between speed and mindfulness—where does creative work fit into the puzzle? We know that…
When it comes to teaching personal responsibility, the key is shifting someone’s focus to the factors that are within their own control. Most often, when an employee struggles with personal responsibility, it is because they are…
As important as it is to be very selective when hiring, you also must do it fast! If you move too slowly, you will lose your new hire. The two watchwords of your selection process should…
We are on the brink of a reskilling revolution in the workforce, and it has already begun in organizations such as Amazon and Wal-Mart. The increasing pace of change has made it clear to workers of…
Most of the time, if someone wants to improve their 1:1s, they focus on what happens during the 1:1—what they talk about with each person, what questions they ask, what information they need to provide and…
Managerial spans of control have gotten wider and wider. As a result, most managers are responsible for too many people. Without a doubt, this has contributed to the undermanagement epidemic. Faced with managing a large team…
A lot of managers ask me, “What about the employee who does just enough work and does it just well enough and nothing else? How do you motivate that person to go the extra mile?” The…
Building a strong culture, one that attracts and retains the best talent, is a huge undertaking for any organization. Undoubtedly the most difficult part is aligning the entire company on whatever values—old or new—constitute the core…
Attracting, hiring, and retaining the best employees is a lot more complex than it used to be. It’s no longer enough for employers to offer the same basic benefits or rely on long-term rewards to keep…
It is our mission to fight the undermanagement epidemic and spread the word about highly engaged management. So many leaders, managers, and supervisors are held back by the belief that a strong, hands-on approach to management…
