All your employees come to work with different levels of ability and skill: different backgrounds, personalities, styles, ways of communicating, work habits, and motivations. Some of them need more guidance than others. One employee needs the…
Nobody likes confrontations, especially when it’s a confrontation with an employee you manage. Difficult conversations only seem to make things worse, resulting in hurt feelings or maybe even broken trust. Sometimes, if a resolution can’t be…
Managers today are under a lot of pressure. The bar keeps being raised. They are responsible for more and more employees. More of the people they manage are working in areas of expertise that the manager…
by Alexandra Levit Millennials have captured the global workforce’s imagination. And Millennials are important, of course, as they are our current and rising leaders. But what about Generation Z, born 1996-2012? This year, the oldest Gen…
Workers of all ages today rely every day on their immediate managers for help meeting their basic needs and expectations and dealing with a whole range of day-to-day issues that arise at work. Workers of all…
