Keep your eyes and ears open for valuable intelligence up and down the chain of command. That doesn’t mean listening to and spreading gossip. It means learning from your direct reports about what’s happening on the…
The ultimate manifestation of go-to-ism in the workplace is finding and fostering a network of go-to people. Whenever you find go-to people, you want to approach those relationships with a service mindset. What can you bring…
There are plenty of good reasons to want better relationships with your colleagues at work. Pleasant interactions with coworkers generally make your workdays more enjoyable. Trust and respect among team members opens everyone up to contribute…
If you’re wondering whether interruptions from colleagues have disappeared during the COVID-19 pandemic, rest assured, they have not. Ask just about anyone—those side conversations are still happening, whether you’re working remotely or onsite. Whether it’s a…
The number one most effective form of shareable job aid I have seen is the humble checklist. It’s a simple but powerful tool used from kindergarten classrooms to nuclear launch sites. And in a world of…
Meetings can be great opportunities, but not all meetings are great. There are really only three good reasons for a meeting: To create a feeling of belonging and togetherness To communicate a bunch of information to…
“I believe that all human progress begins with trust.” This was something Frances Frei said to me in a recent conversation we had about transforming toxic workplace cultures. And research seems to support this belief. In…
One of the fundamental tenets of go-to-ism is to keep getting better and better at working with others. After all, in today’s high-collaboration workplace, your results are only as strong as the team behind them, right?…
We are on the brink of a reskilling revolution in the workforce, and it has already begun in organizations such as Amazon and Wal-Mart. The increasing pace of change has made it clear to workers of…
A lot of managers ask me, “What about the employee who does just enough work and does it just well enough and nothing else? How do you motivate that person to go the extra mile?” The…
