How do you get things done in working relationships where there are no clear lines of authority? In today’s interdependent matrixed organizations, most employees no longer answer only to their immediate boss. Rather, we are all fielding requests from—and relying upon—lateral and diagonal colleagues from all over the organization chart. No wonder we are all feeling so overcommitted. And no wonder things too often slip through the cracks, leading to unnecessary delays, errors, and relationship friction. In this environment, how do the most effective go-to people break through? Bruce shares our decades of research: Learn how to build real influence, practice extreme alignment, get more of the right things done, and beat overcommitment syndrome.