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CEO / C-Suite Focus

As a CEO, you need to rethink your strategies. Put your people at the heart of your business transformation and drive the success of your organization by focusing on what matters most – your team and your business. Learn how.

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Insights on leadership, culture and organization management

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Are You Caught In an Authority Conundrum?

Are You Caught In an Authority Conundrum?

Nate works as a manufacturing manager in a major company that makes truck steering systems. To do his job, he regularly collaborates across the…
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To Win at Collaboration, Play the Long Game

To Win at Collaboration, Play the Long Game

There is a crucial lesson that Lisa, an experienced emergency room nurse, leader, scholar, and professor of nursing, emphasizes to all of her students:…
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Working Things Out at Your Own Level Doesn’t Always Work

Working Things Out at Your Own Level Doesn’t Always Work

The fact is that despite the collaboration revolution, with its flatter organizations and self-managed project teams, there is always somebody in charge who is…
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More Feedback Isn’t Necessarily Better

More Feedback Isn’t Necessarily Better

The biggest takeaway from our research is this: The vast majority of managers do not provide feedback often enough. For the most part, micromanagement…
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The Five Components of Hands-On Management

The Five Components of Hands-On Management

There are volumes of research that have attempted to distinguish between leaders, managers, and supervisors: Leaders focus on the big picture, managers focus on…
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Is Your Workplace Feedback Thoughtful, Balanced, and True?

Is Your Workplace Feedback Thoughtful, Balanced, and True?

Every time a manager provides feedback, their credibility is on the line. Giving feedback that is generally inaccurate—off-base, unfair, unbalanced, or factually wrong—is a…
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Performance Improves When Managers Focus on Short-Term Results

Performance Improves When Managers Focus on Short-Term Results

The most powerful approach to coaching is one that focuses urgently on day-to-day, high-quality results. As basketball great Michael Jordan said, “I approach everything…
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Seven Feedback Mistakes Managers Make

Seven Feedback Mistakes Managers Make

Most managers today would agree that feedback is key to employee success. But unless that feedback is high quality, performance will never improve, no…
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Your Team Can’t Manage Itself

Your Team Can’t Manage Itself

One of the most insidious pieces of advice in modern management is to “stay out of your employees’ way” and “let them do their…
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